The reply comes too late
While you are carrying or driving, WhatsApp has to wait. The customer may already be asking another mover.
Managed WhatsApp assistant for moving companies
More moves.
More moves.
Less WhatsApp stress.
UmzugBot answers inquiries, collects addresses, dates and photos, and prepares quotes. You review every price.
- No customer download
- Prices follow your rules
- You stay in control
✳UmzugBot AssistantAutomated assistant•••
New qualified inquiryBerlin → Potsdam3 rooms · third floor · 6 photos✓
The everyday problem
The inquiry arrives exactly when your hands are full.
Customers do not like waiting. Yet every follow-up takes time, and scattered messages quickly become a messy job record.
Details are scattered
An address here, a floor there, photos later. Before quoting, you first have to find everything.
Admin after hours
Follow-up questions, summaries and quote drafts eventually land back on your desk.
UmzugBot keeps the inquiry moving and brings you in when your decision matters.
Simple on both sides
The customer messages. You decide.
No new app for customers and no complicated CRM for your team. The key steps stay in WhatsApp.
Customer side
Inquiries without a form barrier.
The customer messages the business WhatsApp number, answers focused questions and sends photos in the chat.
- Collection and destination
- Date, size and floors
- Photos and special requests
Mover side
Decisions, not message chaos.
You receive a structured summary with a draft based on the rules you configured.
- Inquiry at a glance
- Review or change the price
- Quote only after approval
UmzugBot is a managed automation service. We configure questions, pricing logic and workflows together with you.
Interactive product preview
From the first message to your approval.
Explore a typical flow. The details, price and availability are examples, and this preview sends no messages.
Customer side
✳UmzugBot AssistantAutomated assistant•••
01 / 04
An inquiry is acknowledged straight away.
The assistant identifies itself as automated and starts with the essential questions.
Customer side
✳UmzugBot AssistantAutomated assistant•••
02 / 04
Missing details are gathered in order.
The bot asks relevant follow-up questions and can collect photos in the conversation.
Mover side
EXAMPLE · NOT LIVE
NEW MOVING INQUIRY
Berlin → Potsdam
- Date
- Friday, 18 Oct
- Home
- 75 m² · 3 rooms
- Access
- Third floor · no lift
- Attachments
- 6 photos
Suggested price€849
03 / 04
Chat messages become a reviewable job.
Pricing rules produce a draft. Missing or unusual details trigger manual review.
Mover side
EXAMPLE · NOT LIVE
REVIEW QUOTE
Berlin → Potsdam
Draft€849
€
Choose an action in the preview.
04 / 04
The final price remains your decision.
Approve, adjust or reject it. The customer receives a quote only after your confirmation.
1 / 4
Less typing. More clarity.
Built for the daily work of small moving companies.
Not a technology project for your team, but a managed workflow for repetitive inquiry admin.
Respond sooner
New WhatsApp inquiries can be acknowledged even when you cannot reply personally.
Start with complete details
Addresses, date, floors, lift and photos arrive in a structured summary.
Prepare quotes
The draft follows your rules. Unclear cases are sent for review.
Stay in control
You decide whether a quote is approved, changed or rejected.
Managed setup
We adapt the assistant to your business.
The exact WhatsApp connection depends on your number and the supported provider route. We check that before launch.
No passwords sent in chat. No guarantee that every existing number can be used without changes.
- 01
See the workflow
In a short demo, we review the inquiries and services that are typical for your company.
- 02
Define the rules
We capture questions, services, pricing logic and cases you always want to review yourself.
- 03
Connect WhatsApp
We choose a supported Meta or provider onboarding route and test the number.
- 04
Test together
Before launch, we run realistic scenarios and refine answers and approvals.
Your scenario
What could faster replies be worth?
Use your own assumptions. The calculator separates additional revenue from service cost. It is not a forecast or a profit promise.
Illustration based on your inputs. The entered service price is an assumption, not an offer. UmzugBot does not guarantee extra jobs or a particular level of revenue.
Your assumption equals — of inquiries
Illustrative additional monthly revenue—
Monthly service cost—
Revenue minus service cost—
This is not profit: wages, vehicles, taxes and other costs are not included.
UmzugBot service
A clear scope before you start.
UmzugBot is offered as a managed monthly service. We confirm the final price and any provider fees in writing before launch.
On request
- Collaborative onboarding
- Custom questions and pricing rules
- Quote approval through WhatsApp
- Configured follow-ups
- Ongoing maintenance and support
The planned introductory price is not yet a binding offer, so it is not published here yet.
Straight answers
What to know before we start.
Can I keep my current WhatsApp number?+
Possibly. It depends on the number's eligibility and the available Meta or provider onboarding route. We check the options first and do not promise compatibility with every existing number.
Do I need a separate app or CRM?+
Not for the usual workflow. Customers message through WhatsApp, and you receive summaries and approvals there too. We operate the technical configuration in the background.
Can the bot send quotes without my approval?+
In the planned UmzugBot workflow, the final price approval stays with you. Automated replies and follow-ups are agreed with you and must respect customer preferences and applicable WhatsApp rules; a price draft is not a sent quote.
Can I change questions and prices later?+
Yes. We maintain your questions, rules and exceptions as part of the managed service. Changes are tested before they enter the workflow.
What happens when the bot is unsure?+
It should not invent a confident-sounding answer. Depending on the case, it asks a follow-up, flags the inquiry for manual review or hands it to you.
Who can access customer messages and photos?+
To operate, support and troubleshoot the service, the UmzugBot platform may process business messages and customer data. Access is limited to authorised personnel and contracted providers where required to deliver the service. Details are documented in the applicable privacy and data-processing framework.
How is WhatsApp connected?+
Through a supported official Meta or provider route, such as an eligible WhatsApp Business connection. Availability, approval and fees depend on the selected route.
Can I stop the service?+
Term, cancellation and handling of the connected number will be stated in the specific offer before launch. Until those terms are confirmed, we do not make a blanket cancellation promise.
Next step
Show us how inquiries work today.
In a no-obligation demo, we review your workflow and show where UmzugBot could sensibly help.
- A quick look at your most common inquiries
- A sample workflow using your services
- A candid check of the WhatsApp connection
Email us directlysupport@umzugbot.de
Message us on WhatsAppWhatsApp ↗