Privacy Policy

1. Controller

The controller is the UmzugBot operator identified in the Legal Notice. Privacy enquiries may be sent to support@umzugbot.de.

2. Hosting and server logs

This website is delivered through Cloudflare Pages. When it is accessed, technically necessary data such as IP address, date and time, requested URL, referrer, browser and device information may be processed in server logs to provide a secure and stable website.

The legal basis is our legitimate interest in operation, security and abuse prevention under Article 6(1)(f) GDPR. Cloudflare may process data outside the EEA using the safeguards required by data-protection law; Cloudflare’s privacy information also applies.

3. Contact

The contact form opens your local email application; the website itself does not submit the entered data to a server. If you send the email, we receive the information you provide, including your name, company, email address, optional telephone number and message.

We use it to respond, take pre-contractual steps and perform a resulting contract. The legal bases are Article 6(1)(b) GDPR and, where applicable, Article 6(1)(f) GDPR.

4. Cookies and analytics

This website currently uses no cookies, analytics or advertising services and stores no personal data in your browser’s local storage. We will update this policy and obtain consent where required before introducing such technologies.

5. Recipients and retention

Data is available only to personnel and providers who need it for hosting, communications, security or handling your enquiry. Providers are contractually bound where required. We retain enquiry data only while needed for these purposes, a potential business relationship, and statutory retention or evidence duties, then delete it.

6. Your rights

Subject to legal requirements, you may request access, correction, deletion, restriction, portability or object to processing. Consent can be withdrawn for the future. You may also complain to a competent supervisory authority. Contact support@umzugbot.de to exercise your rights.

7. Security and changes

We use appropriate technical and organisational safeguards. This policy will be updated if the website, services used or legal requirements change.